CC Avenue — Amount not refunded

Dear admin,
My AFI account was rejected on 6 October due to inappropriate photo.I got a mail that my money ₹ 1000 will be refunded within 7 days but today is 21 october and money is not refunded even after 15 days.order details are given below .kindly look into issue.

Order No#

MAFIUID_REG2021_[protected]

CCAvenue Reference #[protected]

Order date 02/10/2021 23:16:57
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