CC Avenue — failed csc portal recharge with error 4 but amount is debited from my account

Address:

VILL AND POST MUMTAJ NAGAR DIST FAIZABAD UP 224001

Dear sir/madam,
Maine date[protected] ko apne csc k common service centre k portal ko apke gatway se recharge kiya tha. Lekin kisi wajah se mera portal recharge nahi hua aur mere ac se rs. 10006.20 kat gaya. Aur computer screen par error 4 ka massage aa gaya.

So please apse request h ki mera kata hua balance ya to mere ac me wapas credit kar diya jay ya fir csc portal par recharge kar diay jay.