CC Avenue — Failed transaction amount is debited.

Address:Mumbai City, Maharashtra, 400054
Website:www.ccavenue.com

On 11th February 2017 i planned to order flowers from www.floraindia.com, but during payment time due to internet problem, amount is debited from my account but order is not placed. I paid 3 times worth Rs.1691.50 each. At last in 4th transaction my order is placed.

Due to failure in 3 transactions, my amount (1691.50 x 3 =5074.50Rs) is credited back to my account.

But Suddenly on 18 February 2017, again for same failed transactions amount is debited from my account.

Please verify in this regards,
please refund my money.
+1 photos
Was this information helpful?
No (0)
Yes (0)
CC Avenue customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CC Avenue
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    837
    Pending
    0
    Resolved
    144
    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
    View all CC Avenue contact information