CC Avenue — i am complaining about unauthorized deduction from my credit card giving wrong information

Address:

Dakshina Kannada, Karnataka, 575003

An amount of rs 9999 and again an amount of rs 9999 was deducted from the credit card for which i have not given any order and fraudulently receiving an assurance that i would be reimbursed the amount after getting a courier the amounts were deducted on 10th april and 11th april after receiving the courier when i tried to contact the mobile number from which received call representing to be from cc avenue it was switched off i would like a refund from the company along with damages for loss of my goodwill