CC Avenue — Money deducted but order cancelled

I had made on order on khadinatural.com amounting rs 880, now the money got deducted from my account but order has been cancelled, please check and revert back asap.
Hope will get get the help from your end.
Tried sending mail to [protected]@ccavenue and you guys have blocked me from sending email over there.
Totally fraud company.
Request to every company who require payment gateway integration, please never trust ccavenue. It's a request
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    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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