[Resolved] CC Avenue — payment deducted but licence not purchased

Mayankpunj

from Hyderabad, Telangana

Address:

H.no :6-1-23,, Bhagya Laxmi colony, Hyderabad, Andhra Pradesh, 500089

Dear sir/madam

My a/c has been debited by Rs.699 INR while purchasing avast's cleanup service .Actually while in the mid of payment just after i entered the O.T.P the page showed that it is being redirected to the merchant site and the loop never ended and i closed the avast store window.
Now i have not got any activation code for the avast's cleanup service but my account is debited.So i request you to cancel the payment and refund the amount.
These are the transaction details:
POS: 27/06/2019 07:32 PM

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Nov 5, 2021

Complaint marked as Resolved

Licence key was provided

CC Avenue customer support has been notified about the posted complaint.

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Comments

Sunnymairi

from Gagret, Himachal Pradesh

Respected sir, i have payment of dish tv from cc avenue site rs. 1000/- but amount deducted from bank account but not deposit dish tv account . Please help. Screen shot attached. Ph.No. [protected]

7799232553

from Mumbai, Maharashtra

I have paid 300 from my debitcard syndicate bank..amount was debited but payment was showing failure.plz return amount to my bank.or process to airtel dth company..please solve this problem immediatly

mahaveer Dubale

Jul 14, 2021

Dear Sir I have Paid In PAYTM Thouht Amount 3838 .06 Transaction Id [protected] Order Id:[protected] Payment Debited My Account But Not cerdit Banficiry Account Please Cheak And Conform