CC Avenue — unauthorized transaction on my credit card through ccavenue

Dear sir,

On march 9th 2019 at 12.28 pm unauthorized transactions done twice of rupees 5000 to cc avenue.com using my credit card number [protected]. There were two transactions done of amount 5000 into cc avenue. So totally 10000 rs done. I register complaint to cc avenue, they share the beneficiary details for reported fraud transaction. I trying to call for ordered bill number. They said that "i don't have back account. Show me your statement". Please do the needful to retrieve the amount as soon as possible.

Thanks