| Address: Mumbai City, Maharashtra, 400054 | | Website: www.ccavenue.com |
I made a purchase with a website makemyhobby.com, where it found to be a cheater, not processed the order till date, i raised the claim with ccavenue for my order id 118367, which the customer care replied to my email that they sent a email to the seller to cooperate and fulfill the service, i raised the complaint that this seller doesnt respond emails or any contact that provided in the website, its the same details they also got with them, then i call the customer care of ccavenue, the so refered customer care executive who handling my case mr. Arbaaz khan, replied me this is what maximum he can do, rest i had to raise claim by filing charge back request from the bank of the card i used and forward the details to their risk department, i did so but the risk department reported my bank that transaction made successful only, then i called risk department number which mr. Arbaaz khan gave, then the risk department game starts, one by one keeps picking call hears the complaint and transfer to other person, i had to repeat again, then they replied its meeting time, call later, today i again i called, same story, then the risk department says this need to be dealt by customer care, then he told he will put on hold to connect, then someone pickedup and disconnected.
I feel this gateway connects with fakesellers to earn profits, just maintaining fake website certification that their gate way payment is secure.
Please guide what to do with these guys now Was this information helpful? | 
