Ccavenue.com — Payment failed retry the transaction

Address:

Chennai, Tamil Nadu

Hi,

I have made payment of 673.04/- through ccavenue.com on 10/1/15 which was successfully debited from my account but ccavenue says payment was unsuccessful.When i asked them about the issue, they asked me to send the details of the payment.After sending all the details i did not get any reply from them.I have all the records of the mails and the details of my payment done to them.

Kindly help me how to file the complaint.