[Resolved] Ccavenue — regards refund

@noopmishra

from Allahabad, Uttar Pradesh

Address:

Allahabad, Uttar Pradesh, 211004

I had done recharge on my phone via jio apk which has 3rd party collaboration with ccavenue. Amount was deducted but recharge was unsuccessful. Then i contacted bank and jio services and found that money is retained by ccavenue due to technical issues. Please help me to get my money.
Anoop kumar mishra
Amount-498
Date-17/05/2018 at 3 am around

I have attached a screenshot related to my transaction in which transaction id is reflected.

+1 photos

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Jun 23, 2018

Complaint marked as Resolved

CC Avenue customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

CC Avenue Customer Care's response Dear Customer,

This is in reference to your below mentioned mail.

In response to your query, we have checked our records and found that the refund procedure has been initiated by the merchant for the order number :BR00015LQLMU with the CCAVenue Ref no[protected] on[protected]:37:26 with refund reference no :[protected] for amount INR Rs:498.00
Rest assured, the amount will get credited back to your account as per the UPI procedures as amount is refunded by CC Avenue .
In case further queries contact [protected]@ccavenue.com
Regards,
CC Avenue Customer Support

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Comments

deopalconsu

from Nashik, Maharashtra

This is order details i place with urjaglobal thr ccavenue
there is no response from mechant

Order# CCAvenue Reference # Order Date

URJA[protected] [protected] 30/05/2018 13:11:48
rgds
deopal b patil
shreyansh electronics
90-b, mahaveer nagar,
sangli 416416