[Resolved]  Ceat Tyres — Annoyed response of gowdown incharge

Address:

Mysore, Karnataka

Dear Sir, I am using CEAT tyre for both rear and front wheels of my bike. The rear one was new, bought it a year ago, . It has got a hole in there and when it was inspected by the dealer, he said it needs to be replaced and replacement can be done at any CEAT center as it is under warranty . Since I totally dependent on my bike each day, It will be difficult to leave my bike at garage for 3-4 days. I asked dealer to get it replaced within a day if possible. Then dealer gave an suggestion that walking into a warehouse with the Doc-sheet would do the replacement in a day. It is been three weeks now that I am keep on visiting warehouse. Every time in charge is telling that there is no stock. I have requested with my best knowledge but he is so rude and does not know how to be good at customers. I really feel bad and wondered that how a company can recruit a guy of this kind.