[Resolved]  Ceat Tyres — Ceat tyre warranty rejected as seller sold old tyres


Warranty of the tyre with more than 75% of rubber was rejected because dealer sold the old tyre with manufacturing date of more than 2 years. I purchased the tyre very much in good faith. It was no where mentioned that warranty will start from date of manufacturing and not purchasing. Also manufacturing date on tyre is mentioned in a way that general public can't understand it as a date, it only looks like a code like 2415
Also i got to know that dealer is not authorised dealer though he is falsely mentioning this on his bill, but ceat company is not ready to take any action on any of my complaint above.
I want ceat company to accept the warranty of the tyre and get it replaced. Also i request with the company to set the warranty from date of purchasing or else ceat company should have a policy with proper controls not to sell old tyres.
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Nov 10, 2016
Complaint marked as Resolved 
CEAT Tyres customer support has been notified about the posted complaint.
Oct 08, 2016
Updated by CAnitingupta1388
I am not sure why it is showing as resolved
Verified Support
Oct 10, 2016
CEAT Tyres Customer Care's response
Dear Nitin,

We apologize for the inconvenience caused. We request you to write to us through this link and we will get in touch with you: http://www.ceat.com/Tyre-Care-Complaints.aspx

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