Ceat Tyres — No services provided and rude behaviour of owner and staff

Address:

Ceat Shope named M/S J S Tyre and Services , Dinanagar, Distt Gurdaspur , pin code 143531.

I bought 4 Ceat Tyre for my grand I10 on august 2021, with reference number ------warranty registration number W[protected] for Tyre size 165/70R14. manufacturing defect warranty valid to 17/02/2027. unconditional warrant valid to 17/08/2024. I brought there tyres from branch Ceat Shope named M/S J S Tyre and Services, Dinanagar, Distt Gurdaspur, pin code 143531.

My car was wobbling while driving so i went to hyndai showroom pathankot, distt pathankot where the manager after servicing my car told me that one of the tyres were swollen hence the reason for wobbling of car. now fron the past one week i have going to the same branch from where i brought these tyres (as mentioned above), there is no owner present from the last one week. there is only one staff present whom meeting always says owner is not here so come tomorrow, we cant help you. so I called the owner whose number is [protected], he also did noy respond and talked rudely saying he was busy at home and cant help for the next 15 days.

now my car is wobbling, day after tomorrow I have to go to a far place and your company rather i would say your outlet at Dinanagar, Punjab from where i bought tyres is useless. I would never buy Ceat tyres again and refrain all my relatives and friends from doing so.

kindly take strict action against your dealer and help solve my problem