| Address: | 128/45, H-2 Block, Kidwai Nagar, Kanpur |
I purchased a tubeless tyre for my 2 wheeler activa in June 2019 from Hind Tyre Care (24/18, Karachi Khana, The Mall, Kanpur), which as on date has been damaged by 5 to 6 punctures, i used to get air check and filling once in a week. Being exposed to puncture so many times, i enquired with dealers and puncture making persons and i got to now that i had been sold an old tyre by the dealer as tyre is manufacured in 2018 & i have taken that on mid on June 2019. I was anaware about the fact that at the time of purchase that it was old tyre. And on complaining to dealer, the claim is being refused on the ground that puncture is not covered in cliam. Over telephonic conversation last week, dealer asked to come to shop for appraisal of tyre but when i reached shop he straightaway refused and said there is no staff to look after it. It is evident from pictures that 1 year old tyre is sold by dealer to me and that's why it is not adhering to that quality. I request you to look after it and as my tyre is still in unconditional warranty so please get my tyre replaced.
Thanking You
Mohit Kukreja
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