Ceat Tyres — Unrepairable cuts in ceat tyre

Address:

Pondicherry, Pondicherry, Puducherry

This is Sivakumar from Pondicherry. I am a CEAT customer since 2011. I bought CEAT TYRE(140/70-17 ZOOM XL TL 66H) on 11th October 2020. I started facing problems from December 2021 and often used to get puncture once in two weeks. Mechanic has advised that puncture is often happening due to the Cuts present in the tyre. When I approached CEAT executive in our place, he said this can't be claimed. But when i enquired with customer care, i got information like cuts in the true can be claimed.

I have trust and faith in CEAT company that they can do the needful and resolve my problem.

Thanks in Advance.