| Address: | B' Wing, 1st Floor, Cello House, Corporate Avenue, Sonawala Road, Sonawala Industry Estate, Goregaon (E), Mumbai 400063 | | Website: | celloworld.com |
I bought a 1000 ml insulated bottle of cello from Amazon on 31 March 2021. Which was delivered to me with one year manufacturing defect warranty. Now the insulation system of bottle is not working properly hens it is unable to keep beverages hot or cool. When I contacted the customer care service of cello company they refused to exchange my bottle by simply saying that my bottle has dent on the bottom so I can't claim warranty. This was a big lie because there is not a single scratch on the bottle. I was keep telling them that there is no dent and sent several pictures of bottle from different angles but they just refused to listen.
Was this information helpful? | 
Post your Comment