Central Board Of Secondary Education [CBSE] — Ctet Fees issue

HELLO,
I made my payment of Rs 1000/- for ctet paper 1 through upi. money deducted from bank but still shows incomplete on cbse portal.
Maybe it is stuck at gateway and not reflected to their account.
Please reflect it or if not able to reflect please refund my money
Thank you
please look into it.

transaction date- 22 September 2021
amount- 1000/-
UPI Transaction ID[protected]
From - [protected]@oksbi
To - cbse.[protected]@hdfcbank