Central Board Of Secondary Education [CBSE] — Fee payment

I paid the fee for my ctet dec exam-1200/- with upi, but it showed that it was not paid . So i paid again with another card. However, the amount was deducted from my account twice. It's been more than a week now and i haven't received any refund. Please help
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Oct 10, 2021
Updated by 317ms
i was informed that my complain has been forwarded to cbse but till now i haven't heard any response or update
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    Central Board of Secondary Education [CBSE] Phone
    +91 11 2223 9177
    +91 11 2250 9259
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    Central Board of Secondary Education [CBSE] Address
    "Shiksha Kendra", 2, Community Centre, Preet Vihar, Delhi, Delhi, India - 110092
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