Central Board Of Secondary Education [CBSE] — I'm complaining about too much time taken to resolve my issue

I am Deepika. I have passed my 10th standard from CBSE board in the session[protected] and by some carelessness there was a mistake in name of my parents name.
I filed a request against it to do the correction but there's not any response .I have cleared my 12th standard too and it is seriously getting hard for me to do my further studies. Kindly solve this on the earliest.