Central Board Of Secondary Education [CBSE] — Not following CBSE guidelines

Address:

Hyderabad, Andhra Pradesh, 500011

One of the CBSE aided school called JNR PATASALA is conducting 1st standared classes in second floor without the lift and with the bag weight is more than 3 kg . I intemated above said problem to management, but there is no response from them.can you please suggest the further procedure to complaint against the management regarding above said problem.