Central Board Of Secondary Education [CBSE] — not yet received the photocopy of my answer sheet

Address:

Gurgaon, Haryana, 122102

I applied for obtaining the photocopy of my answer sheet and paid the fee on the very first day successfully. But there has been no update from the cbse. 21st june is the date to apply for re-evaluation but without the photocopy, i won't be able to apply for the same. I emailed cbse as well and they asked me to check the status by entering my details, which i have been already doing for quite a while now. There has been no further update.
Please take necessary actions as soon as possible.