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Central Board of Secondary Education [CBSE]

Central Board Of Secondary Education [CBSE] — payment status

I have made a transaction on 19th feb 2020 through bhim app to pay fees of 1000 rs for applying ctet july 2020, but it wasn't successful since confirmation page wasn't created but still 1000 rs deducted and transferred to cbse. And this money still not refunded to me. I confirmed that from bank customer care that payment is successfully transferred to cbse. I'm confused from where i will get this money back.
Kindly help me to get my refund back or mark the payment status as complete. Info regarding transaction is given in attachment.
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