Central Board Of Secondary Education [CBSE] — St. Wilfred's school affiliated to CBSE not providing me my tc and cc

Address:

9/j2/1 P.H.E.D quater,sector-94, Gokhale marg, Agarwal farm, mansarovar jaipur

Good morning sir,
Sir I'm student of st.wilfred'school .now sir I have passed out 12 class from school and now I want transfer certificate and character certificate for my further studies but sir school is not providing me my this documents .
Sir they are saying that I have not submitted 11 class full tution fee but sir in reality i have submitted my full tution of class 11 and 12 both and even they haven't provided me my 11 marksheet also. Sir I have submitted whole tution fee that is 70%at that due according to government order and I have already submitted my fees to them but then they are demanding full 100% fees which is not mentioned in other order it was said by govt if someone as submitted fees earlier then this order there is no need to ask extra fees from them but now sir school fees counter's teacher is shouting on me for fees
Sir I can submit you my fee booklet of both class 11 and 12
So sir I request you to take action against Wilfred school regarding this matter.