I had lost my 10th cbse marksheet and applied for the duplicate certificate on may 9, 2019. The courier for which have already been recieved by the respective regional offices in chennai, upon calling, i was informed that i would receive it within 21 days (For urgent basis). But now it is been more than a month and i haven't received my certificate yet. I had applied under tatkal/ urgent basis (Extra rs. 500).
It has been more than a month from the delivery date but still i am not able to get my documents and according to your website cbse dispatches documents in 15 days for post & 2 days for urgent basis.
Cbse is not recieving call and they are ignoring me. After calling several times, they are not giving proper information also.
Please understand my urgency. As i have applied for higher studies, i need the 10th duplicate certificate asap.
Its very urgent so i request you to look into this matter, and respond as soon as possible.
Pranav ratnaparkhi
Roll no. 4133035
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