Central Seat Allocation Board [Csab] — Against csab for change in my options

When i submitted my willingness option in csab i've submitted in float option for a change in my institute and paid the fees also and when the second round result has come nothing has changed and it says that my option is freeze and i've paid for the instituion only so i wanted to claim a complaint against csab
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    Central Seat Allocation Board [CSAB] Phone
    +91 61 2322 5726
    Central Seat Allocation Board [CSAB] Address
    National Institute of Technology Patna, Ashok Rajpath, Patna, Bihar, India - 800005
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