Central Seat Allocation Board [Csab] — Refund of my csab counseling 2021

I participated in josaa and csab counseling 2021 .Then I surrendered my seat after 1st round of csab .I have paid 75000 for counseling process and eligible for getting refund, but still didn't got refund. I tried to contact then they replied that refund will begin after counseling ends now counseling is also completed but still no refund. What shall I do now ?? I need that money to pay for my college fees .i belong to poor family so no other way to pay the fees .whole family is in tension.
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    Central Seat Allocation Board [CSAB] Phone
    +91 61 2322 5726
    Central Seat Allocation Board [CSAB] Address
    National Institute of Technology Patna, Ashok Rajpath, Patna, Bihar, India - 800005
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