Central Up Gas Ltd (Cugl) — Regarding the installment of gas pipe line in my house

Address:

196/66A Shergill Estate Shiv Katra Road Kanpur

With due respect I would like to inform you that I had taken two connections of gas pipeline in February but till date it is not installed although the houses in my neighbourhood have received it. I had filled the form and deposited the cheque on 17/02/2021. A representative came to my house and checked everything. He said the work will be done within a week but it's September now. I don't know what is the problem when the connection is their till my gate to bring it inside. I have fired several complains and call the office repeatedly but they make some or the other excuse every time. They say a person will come to survey within 2- 3 days but no one has approached till date. Due to which many work of mine are at halt. Please look into the matter as soon as possible and do the needful. If you don't want to provide me with the connection please return my cheque and I'll withdraw my connection.
Address:
196/66A Shergill Estate,
Shiv Katra Road,
Kanpur.