CFL Capital Financial Services — Loan closure

Hi, It is showing in my CIBIL report that I have taken consumer loan from CAPFLOAT from Oct 2021, I just checked my CIBIL report and noticed that I didn't applied for any consumer loan in the past at all and I don't pay for the loan as well. And showing current balance is 4000 something and the account status is showing 'Active'. My CIBIL score has got affected due to unpaid installment since May 2023.

Account number which is showing JHU21E[protected]

This seems to me the scam. Please, requesting you to close the loan account immediately (loan cancellation request) and share with me the NOC details as soon as possible. Otherwise, I would have to go to the RBI Ombudsman grievance redressal for the same.