Chalo Jai — administration problem

Sukanya Biswas

from Gagret, Himachal Pradesh

Address:

Kolkata, West Bengal, 700017

We are on going tourists of Himachal pradesh (small). We started our journey from 18th May, 2018.We are still on the journey.We are facing a lot of problem with the tour managers because both the managers are not at all co-operative. They are least bothered to look after the problems of the tourists. They are doing according to their will. Even if are feeling sick they are not bothered to see what is our problem.
We are old customers of your travel club but we have not faced such bad conditions on our previous tours what we are facing in this on going tour.
Its an earnest request to please look after the matter seriously and take necessary actions .
We will be highly obliged if you take serious note on the situation.
Thank you..

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Comments

Debashis@chaks

from Kolkata, West Bengal

Contacted Chalo Jai Main office for the trip for immediate payment. First I was told to mail my requirement. Sent mail twice. Then rang up 4 times for bank details, but they showed no interest even in providing bank details. On 5th phone call I was told every body was busy for Kali puja that too on 5th itself. Very poor service. My money saved.