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Chalo Jai Complaints & Reviews

1.9
Updated: Feb 21, 2023
Complaints 8
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3
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Chalo Jai reviews & complaints(8)

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Faisal Farooq
Feb 21, 2023
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Disrespectful behaviour and non - acceptance of Bus Pass

Address: Hostel 5, IISER Bhopal, 462066 MP

I was travelling from bhauri ( IISER Bhopal 462066) to Chirayu on bus 204 (08) the bus conductor refused to take the bus pass at first and later in the middle of journey he removed us from the bus and used abusive language.

There were several other episodes of him doing the same thing to other passengers, Also when there is a group of 2-3 passengers He takes the fair of all the people and just have the ticket for only one passengers,...
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Lal slm
from Salem, Tamil Nadu
Oct 6, 2022
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Purchase product. 50 inch kodak tv and immediately trying to cancel on same day...

But...

Very worst app as there is no provision for cancellation. Ex 1st of oct mistakenly purchased a tv without knowing the higher interest rates. Immediately tried to cancel on same day itself. But no provision. Calked customer care. They said refuse delivery without sharimg otp. As they said its happened after 2 days. But cancel procedure not processed instead they marked product as delivered. Shocked. Irequently called customer care and mailed them as there is no solution. After 5 days finf the seller and followed. They infirmed once product receive bh them on return badis they will start cancel procedure. Till its not happened. The amount paid to them is still lying with them. As of nowThere is no sign for cancellation and refund of my amount. 6 days over now. After 7 days they may inform you need to cancel before 6 days. This is their plan. No management is responsible for my requested complaint.
Dont go for buying products if you are not in position to confirm about the product.
Chalo Jai customer support has been notified about the posted complaint.
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    Dhikshida
    Jul 30, 2022
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    Address: No.12/14a, devarajulu Naidu street, venkatapuram, ambattur

    I purchased lifetime storage for my baby girl born on 26th april and part of the offer price, I was informed that I will be getting a baby stroller after 1 month. I am following with sales person Keerthi vendan for last 3 months but in return I am being asked to wait for one week everytime. If you people can not honor your commitment and contract, then don't promise something. Highly disappointed

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    Chalo Jai customer support has been notified about the posted complaint.
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      S
      Sukanya Biswas
      from Gagret, Himachal Pradesh
      May 22, 2018
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      administration problem

      Address: Kolkata, West Bengal, 700017

      We are on going tourists of Himachal pradesh (small). We started our journey from 18th May, 2018.We are still on the journey.We are facing a lot of problem with the tour managers because both the managers are not at all co-operative. They are least bothered to look after the problems of the tourists. They are doing according to their will. Even if are feeling sick they are not bothered to see what is our problem.
      We are old customers...
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      Navanita kanjilal
      from Baghdogra, West Bengal
      Nov 8, 2015
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      Complaint against manager(Manoj dutta)

      Address: Kolkata, West Bengal, 700061
      Website: cholojai

      On 30th October we reached Varanasi with "chalo jai"... No one from chalo jai in train even came to us to know our condition. 1) After reaching Varanasi during lunch we were informed that manager would neither direct us to Viswanath temple nor the Ghats... Just after reaching that place this news was shocking because we hadn't studied that place so it was very difficult for us to discover those roads, even for this we were lost once... what...
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      Satrajit Chatterjee
      from Mangalore, Karnataka
      Jan 6, 2014
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      Address: Kolkata, West Bengal

      Dear Sir / Madam, I would like to draw your kind attention for some of my concerns and beater experience regarding to Varanasi – Allahabad package on 27-12-13. I have traveled with different renowned travel agent (ie Banerjee / kundu) several times and my experience with cholo Jai not the same. I have selected Cholo-Jai this time as I have heard some good feedback about them but my experience does not proof so. Anyway, I thought to share my experience with you, but you will take any action or not is totally your wish. After this experience I will never recommended Cholo-Jai any more to any of my friend or family members. 14th Dec 13 : My first bad experience happened once I had gone for final payment. It was on 16th Dec’13 as communicated by Cholo-Jai but due to my personal problem my date was changed to 13th Dec (Saturday). Once I had reached to Cholo-Jai office, there is no one to accept my remaining amount and I have to wait for 2 hours for this. Which could have been communicated much earlier to me and my 2 hours of time can be saved. 27th & 28th Dec 13: We have started on 27th Dec any our train was late by 8 hours. There is only one representative of Cholo-Jai in our train which is not at all sufficient for address 22 person in the train. Cholo-Jai could have arranged some more persons to address those entire 22 passengers properly. 29th Dec 13: We have done Allahabad trip on this day. It was fine trip for all the day except for boating in Pryag. Cholo-Jai agreed to arrange Boating for all o[censored]s and charged Rs. 150/- per head. I personally checked with different boat agent and one single boat cast around 400 to 500 rs for 8 persons. I could not understand why Cholo-Jai charges us 1200/- ( 8 * 150 ) rs for a single boat where as it can be manage in 400/- to 500/- rs max. 30th Dec 13: We have gone for Varanasi side seen. Cholo-Jai representative did not mention any time limit for any place and due to that all the visitors are wasting the time like any thing. They are doing marketing for more than an hour but Cholo-Jai did not follow up them at all. At last in Sarnath, Cholo-Jai representative forces us to complete the mesuam and stoopa by 20 minute which is not at all possible. I have a round of hot discussion with Cholo-Jai representative and I did not agree with this time. After that Cholo-Jai representative arrange a separate auto for me and return me back at hotel. This is good approach indeed. But it could be avoided if Cholo-Jai maintain proper timings. In the evening Cholo-Jai plned for Biswanath Darson trip. We have an 14 seat Tempo Traveler for this trip. There was four old (65+) person available in our car but un fortunately there is no one Cholo-Jai representative available in our bus. The Tempo Traveler stopped almost 2 km before the actual place and those entire old aged person are bounded to work for those 2 KM. No one Cholo-Jai representative are available or help them at this point. I have called Cholo-Jai representative several times but no action had been taken. Where as there is another Travera which covered those 2 KM and reach to the actual place. If Cholo-Jai representative consider and re-allocate the seating arrangement then that can be managed much better way. Cholojai charged 100/ rs per person to boating in Ganga river and we have paid al most 2200/- rs all together. I have checkd personally that the boating cost is 40 rs per head and aprox 1000/- for a big boat which provided by Cholo-Jai representative. I could not understand why Cholo-Jai charges us 2200/- ( 22 * 100 ) rs for a single boat where as it can be manage in 1000/- rs max. This eveining Cholo-Jai provide a small packet of biscuits of 5 rs and a cup of tea as evening snacks. This amount of snacks is not at all sufficient for a person. 31st Dec 13: We are travelling back to Kolkata from Varanasi station. As per Cholo-Jai’s commitment, there should not any upper birth in the train. Unfortunately most of the Old aged person are got upper birth which was really difficult for them to manage. Cholo-Jai did not provide any assistance to them. This is not a complain more over it is a concern from my side which I have notice in entire trip. 1. Cholo-Jai should more transparent about there hidden charges 2. They should take care of the quality and amount of food 3. Cholo-Jai should provide more assistance to the old aged person. 4. A small packet of biscuits of 5 rs is not at all sufficient for snacks for a person 5. Cholo-Jai should take more responsibility and representative should available any time for assistance.
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        Hritabrata
        Oct 26, 2013
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        Poor services in Gujarat trip from 11.10.2013 - 23.10.2013

        Address: Kolkata, West Bengal

        To The Managing Director, 2, Ho Chi Minh Sarani 1st Floor, Kolkata. Sub: Complaint from the Touring Party, Gujrat Tour(11th October, 2013) organized by Chalo Jai Travel Club, Kolkata. Respected Sir, We the undersigned tourists of the aforesaid Touring Party, regret to inform you that since the beginning of our tour from 11th October, 2013 everything looks completely in disarray with mismanagement and inefficient staffs which...
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        prosanto
        from Patan, Gujarat
        Nov 13, 2011
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        Address: West Bengal

        CHALO JAI --AAR NOI...

        We were totally dissatisfied in the first ever tour package to Kalimpong,Rishyap,Lolegaon & Lava with M/s Chalo Jai on 03-11-11. The reasons are as follows:

        i) Food-- Totally substandard except for the 1st two days.This might be to impress new guests.Rest of the tour we had to eat as we can not stay hungry during the tour.
        ii)Stay -- Quite below standard specially at Lolegaon.Although the name of the hotel is Laiguda resort,there is nothing to call it a resort.It is just an ordinary building in a congested locality with lot of garbage of the floor of the corridor.At other places,they would put a camp cot in a two bedded room to accomodate three o[censored]s.
        iii)Tour guide -- The worst part was this man,Mr A.Ghosal,who often ignored our inconveniences & at times would show his temper in case we raise our problems during the journey.We fail to understand why such a person has been appointed as a tour manager ,who does not know how to behave with the customer.His attitude was as if he was doing us a favour by taking us in the tour.
        iv)Conclusion-- Obviously for us this will be our last tour with M/s Chalo Jai.
        Aug 13, 2020
        Complaint marked as Resolved 
        We have booked a trip to Andaman starting on March 21st but want to reschedule it to avoid the evil consequences caused by the present pandemic of Coronavirus; but surprisingly, even in these worse times, the Company is sticking to its claim for 75 percent cancellation money of the total package cost, if we do not make the trip
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