Chandigarh University — Not refunding my fee back

I pay 5000rs to get reserve in Chandigarh University but now I do not want to join the institute because of so much fake promotion done by University and I got attracted by it but now I know the reality of the University.
But they now refuge to refund my money although they said that it is a refundable amount at the time of fee payment.
Also it has more than a month left for class to start.
Please help me.
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    Chandigarh University Phone
    +91 16 0304 4444 [General Helpline]
    +91 80 6794 7100
    +91 81 4665 1606
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    SCO-223 First Floor, Sector - 36 D, Chandigarh, Punjab, India - 160036
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