Chandigarh University — refund of tuition fee of rs.5000/- as promised on phone during the counseling

Address:

Chandigarh University NH95,Ludhiana, Chandigarh State Hwy, Punjab-140413

Dear sir, kindly help me regarding the refund of my rs.5000/- which i deposited online on 31st july2020. I was told by the counsellor ms. Shabnam that incase i plan to drop my admission then the university shall refund my amount. The transaction details are as mentioned below: transaction id-c7d42b7cf87c46df886a431dad9fe502rh7bl merchant reference number: cs836913 my user name and id is : simran bajwa
User id: cet1326494
I humbly request to do the needful asap.