Chapteronebookstore — I am complaining about delay of order and ignorance when asked for refund and giving low value book in exchange of the price I pai

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www.chapteronebookstores.com

Its been 7 month since I order my all in one death note edition but they always give me reasons like there is no response from publishers and drag that order for 5 months after that when I asked for exchange and gave 3 books which I would like to order for time being and rest I will order later but they only sending me a book worth of around ₹680 in exchange of my payment of around ₹2600 and when I asked for other books and refunded they didn't reply. Here are some evidence of how they only giving me one book and not replying for refunds. Now I want my orders or refund and compensation for the waste of time.