Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 | Website: | cheapticket.in |
Sir,
I have made booking yesterday night through your website online. But when I tried to check cancellation policy of this flight. I have found that cancellation of this flight has started automatically without taking my consent and without explaining cancellation policy. I do not want to cancel my booking. Please undo my cancellation immediately without any delay. My booking I.d. is 7547009 and my ticket is from Jaipur to Chandigarh for 20th October 2018. When I talked to customer care number provide i.e. +[protected] immediately, no response has been given to me from this number and when I repeatedly tried then after a lapse of some time when I tried to contact from other number then representative talked that you have cancelled the flight and an amount of Rs.23, 500/- approx. have been deducted as penalty charges. And refund of Rs.1600/- approx. has been made to you.
Sir, I do not want to cancel this flight as i am still willing to travel and my travel date is still 20th October 2018. Please issue tickets to me as soon as possible. As this company has illegally deducted an amount of Rs.23, 000/- without informing me.
Sir, Please do the needful, immediately.
yours sincerely,
Anshul Rattan, S/o Sh. Gian Chand Rattan,
Advocate, Rattan Niwas Ghumarwin, District Bilaspur, H.P.
Booking ID - 7547009 Was this information helpful? |