CheapTicket.in / AirTickets India Customer Care
Airtickets India Pvt. Ltd
Customer satisfaction rating: 11%
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COMPLAINTS

CheapTicket.in / AirTickets India Customer Care

Airtickets India Pvt. Ltd

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C-101, 2nd Floor, Sector-2
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

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Additional info
Customer satisfaction rating
11%
Complaints
87
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Resolved
10
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CheapTicket.in / AirTickets India related photos (31)

CheapTicket.in / AirTickets India Complaints & Reviews

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Cheapticket.in / Airtickets India — no refund post cancellation

 Gargy2512 on Jun 25, 2019
I had booked tickets and gotten them cancelled. I was supposed to get a refund of 12, 000. I have been calling their call centre for over two years with no refund. They instead put my call on hold after asking the booking details. I have waited for more than 2 hours on hold. Following are the booking details

Booking id: 3672179.
Pnr: fkweqr. Bom 2018-may-17 12:10 - vns 2018-may-17 14:20. No. Of pax: 3. Status: confirmed....
Complaint comments  Read comments Complaint category Travel Agents

Cheapticket.in / Airtickets India — refund for jet flight cancellation not received even after 45 days

 Rakesh Kupsad on May 24, 2019
Good day sir,

I had a booking in the indore to jaipur flight on 11/04/2019. The flight got cancelled. Jet customer care called me up & told that the complete amount will be refunded without any deduction. I have still not received any refund. Pls find attached the ticket.

Already 45 days have passed, but my issue has not been resolved.

Kindly resolve the above issue as soon as possible.

With best regards,

Rakesh kupsad,
Chief engineer,
Synergy group...
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — refund for jet flight cancellation not received

 Rakesh Kupsad on Apr 25, 2019
Good day sir,

I had a booking in the indore to jaipur flight on 11/04/2019. The flight got cancelled. Jet customer care called me up & told that the complete amount will be refunded without any deduction. I have still not received any refund. Pls find attached the ticket.

Kindly resolve the above issue as soon as possible.

With best regards,

Rakesh kupsad,
Chief engineer,
Synergy group...
Complaint comments  Read comments [1]Complaint category Airlines

Cheapticket.in / Airtickets India — refund not processed and no one is responding to our calls

 Nish T on Apr 22, 2019
We booked Jet airways through cheapticket.in. since airline cancelled the flight we asked for refund and we did receive email that full refund will be initiated within 5-7 working days on 12/04/2019. Now when I call them they don't respond to our calls or email. I have read many complaints against cheapticket and they have done this to many people. I am going to file complaint against them in consumer court.
Booking id: 15662037...
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — refusal and delay in refund of flight tickets on cancellation by them

 Madhurima Chakravarty on Apr 18, 2019
Dear All,

This is to bring to your notice that this particular company is selling fake airline tickets of Jet Airways at a cheaper rate just to earn their commission and cut from the Airline but when asking for refund as the cancellation has been done by the airline itself, this particular travel agent is not taking any responsibility and not co-coordinating with Jet Airways instead has stated the refund shall be done by the airline as per their own sweet time and they cant do anything about the same.

Their customer service desk is not picking up the call from the...
Complaint comments  Read comments Complaint category Travel & Vacations

Cheapticket.in / Airtickets India — refunding money

 Ayodhya Nath Hota on Apr 18, 2019
Hi Team,

I booked ticket through CheapTicket and please find the below PNR.

MUMBAI -Bangalore --YYIXQZ on 27th April 2019
Bangalore -Mumbai -YNERYZ on 29th April 2019.

As jet airway cancel the flight and informed us that the refund process should be initiated by Cheapticket but got the below email from cheapticket.
Please help me out.

Dear Sir/Ma’am,

We regret to inform you that Jet airways has stopped it’s operations temporarily. Moreover, it has stopped taking all refund related queries until further...
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — refund of jet airways tickets

 Cynara Martins on Apr 18, 2019
This is to bring to your kind notice that i had booked jet airways tickets journey on 27th april 2019 from mumbai chhatrapati shivaji international to goa dabolim airport, booking was done of 3 tickets on 8th march 2019. Copy of the the tickets are been attached for your reference.

As jet airways have cancelled all the domestic flights, kindly advise on my refunds. My ticket details are as follows:
Passenger - ms nicoll ruth vaz
Booking id[protected]
Mumbai to goa on 27th april 2019 at 16:40
Crs pnr - qn253k
Air pnr - eqtdqw
Ticket no - 589-[protected]
Complaint comments  Read comments [1]Complaint category Airlines

Cheapticket.in / Airtickets India — refund of money not given

 Shubham Kangulwar on Apr 5, 2019
I booked ticket for 2 from jaipur to bombay on 12 march through cheapticket.in for jet airway flight scheduled on 21:30
I got message by jet airways on 20 march that flight has been cancelled and to contact booking agency.
I contacted cheapticket.in and asked for full refund of money and they confirmed about refund on 23 march.
After few days i again mailed to confirm about refund status they said refund initiated on 27 march and will be refunded within 7 working days and now its been 7 working days and no one from cheapticket replying and i have not get any refund yet.
Complaint comments  Read comments [1]Complaint category Airlines

Cheapticket.in / Airtickets India — refund not granted

 Amit shriva9713 on Mar 26, 2019
I had booked my tickets from bhopal to mumbai via cheap tickets for jet airways on 5 march 2019 for a flight schedule on 17/3/19
But unfortunately airline inform me on 15/3/19 that the flight got cancelled and we will provede full refund.
I contact cheap tickets for the refund enquiry but they did not provide satisfactory information, all the efforts of contacting cheap tickets had gone in vain even after writing several mail they did not reply. Till now we did not receive any mail regarding my refund.
I request you please take necessary step regarding this.

Cheapticket.in:...
Complaint comments  Read comments [1]Complaint category Travel Agents

Cheapticket.in / Airtickets India — pnr v8gvxs - canceled from spicejet with full refund

 Sravan Mvm on Mar 22, 2019
I have booked flight from bangalore to hyderabad on 30th march in spicejet via ixigo app, due to 737 max8 issues spicejet has canceled and they have processed full refund also.
Every day 20 to 30 times i am calling customer care of cheap ticket and no one has been responded yet.
I have sent continuous emails and calling to their customer number no response yet.
But these people are care even to response and i hope they would have got alert aslo from spicejet.
Such a useless and cheaters this cheapticekt.in....
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — i have booked a flight from cheaptickets.in but it got cancelled but they didn't inform me not even refund me

 Surabhi mehto on Mar 20, 2019
I booked a flight ticket from del to bang on 20 feb 2019. It got cancelled but they didn't inform me and not even updates my contact details to the airlines so that i can get my ticket status. I came to know just few hours before the scheduled time. This is ridiculous how you fool people and how worst management you guys have. At the last moment you are troubling the passengers. This is my first and worst experience. I would never go with cheaptickets.in.

I have been trying to call customer care no. Over 20 times and you guys are not responding the calls and not even updating us....
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — flight was cancelled and rescheduled to another date

 sunil311 on Feb 22, 2019
Hi team,
Seeking your assistance here. My flight was cancelled and rescheduled to another date but cheap ticket didn't informed me. Not only that when i contacted them they start abusing me and his colleague asked him to disconnect the phone. When i called the agent of jetairways they asked to check with agent which is cleartip and agent ask me to check with jetairways. Now i mid i am not sure my return flight would be operated or not. This is a serious concern as we might have some important functions to attend and with this behaviour this is not at all accepted. Can you please look on...
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — refund not yet received

 srishty sharma on Feb 3, 2019
Hi team,

With due respect and faith, i am registering this complain to request you to kindly help me to get my refund back.
I had booked a ticket from cheapticket via ixigo on 1st december 2019, on the same date and within an hour i contacted cheapticket to cancel the ticket they explained me if i cancel the ticket on the same day only 3000 will be deducted as cancellation charge and after that it will be higher. I requested them to cancel the ticket same minute. After that, i got a mail saying cancellation charges will be 3000 inr and refundable amount will be inr 14565/-...
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — unprofessional behavior and cancelled a ticket

 offo on Jan 30, 2019
Hi team,

So i have booked my flight tickets for 25th morning, i was having a important meeting at that day and for some timings issue i wanted to scheduled it. I called these people 27 times but they didn't respond a single time. After this in the ixigo app i was exploring the options the moment i clicked one of the option, i got a notification that my flight has been cancelled without even asking yes or no. I was left with no option i wasn't able to attend the meeting.in between i also dropped couples of mail but these people didn't come back with reply. What kind o[censored]nprofessional...
Complaint comments  Read comments [1]Complaint category Travel Agents

Cheapticket.in / Airtickets India — money deducted, didn't get ticket [Resolved]

 thiru625 on Jan 19, 2019
I booked my ticket with cheapticket.in with booking id[protected]. I have received an email asking me to pay another inr 1454. I refused to pay, dropped an email and call them up. When i call customer care noone picks up. Another contact mobile is switched off. No response for email. My ticket status is still showing as pending.

Date: 19-jan-2018...
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — fraud from cheapticket.in site refund denied

 Jeetendra Tambade on Jan 11, 2019
Hi,
I booked a return ticket from riyadh to mumbai and back. Due to some emergency i requested cheapticket to provide an option if i can change the date and airline only for return travel
They replied no
And when i asked for cancelling the return ticket, i have received the response stating "thank you for raising your concern but we are really sorry to inform you that ticket is non-refundable in the case of cancellation of ticket.
Still your ticket is confirmed."

This is absolutely fraud, nowhere in the ticket it is written as ticket is non-refundable...
Complaint comments  Read comments [1]Complaint category Airlines

Cheapticket.in / Airtickets India — amount deducted but no ticket [Resolved]

 Prashant Iyer on Dec 13, 2018
I booked a flight from the portal (Rs14616). Its status showed pending.
After some 5-10 mins, I got another mail asking for additional amount owing to fare hike. I also made the additional payment.(Rs 2560)
However, I did not get any confirmation post additional payment.
I mailed customer care, reached via FB. I also tried calling their customer care number which is unresponsive.
Please help....
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — ticket not confirmed

 veeresham veeru on Dec 6, 2018
I searched ticket from Johannesburg to Chennai in Skyscanner.co.in and found ticket at RS 48, 862.00 (All-inclusive price. No additional charges). When i select that price this page redirected to cheapticket.in and there i have found price hike. still i have paid (51, 179.00) the hike to book the ticket on 04th Dec 2018. After finish my booking, it says "Your Booking is Under Process. Our team is working on confirming your booking and will revert shortly. This process can take anywhere
between 30 minutes to upto 2 hours. Incase you have any questions please email us on [protected]@cheapticket.in or...
Complaint comments  Read comments Complaint category Airlines

Cheapticket.in / Airtickets India — fraud company

 Mr. AO on Dec 3, 2018
I have booked a ticket from ixigo for 27th nov from chennai to mumbai and i have cancelled the ticket directly from the airlines. I have booked the ticket for 1907 and cancellation charges was 1442 and the airlines told me to contact the booking agent. When i called the cheaptickets they are saying that no refund will be provided as you have to pay service charge, merchantile charge, convience fee. They are like you will get 45 rupees aapko chaiye ya nahi....
Complaint comments  Read comments [1]Complaint category Travel Agents

Cheapticket.in / Airtickets India — cancelled my flight wrongly and did not send any cancellation message or mail

 varun9211 on Oct 15, 2018
The website is run by complete frauds.
No processes or systems in place and finally no ownership of actions.

I was left stranded at the airport since my flight was wrongly cancelled, in place of someone else's pnr (By some stupid customer care person).
I did not get any sms or mail for this.

Later they count tell me the exact reason as to how they cancelled my ticket.
Did not accept or pay for any damages / inconvenience to the customer....
Complaint comments  Read comments Complaint category Airlines

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