Cheapticket.in — Unmentioned cancellation charges

Vinay Chavan

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	cheapticket.in

I booked flight tickets from Mumbai - Bali for 2 people for Rs 62640 for Jet Airways. Jet airways have cancellation charges are maximum upto Rs 3000 per ticket.

Cheapticket.in have charged Rs 26000 as cancellation charges which is not mentioned anywhere on the site. Also my tickets still shows that they are not yet cancelled. Money has not yet came back to my account either.

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CheapTicket.in / AirTickets India customer support has been notified about the posted complaint.

Nov 10, 2016

Updated by Vinay Chavan Tickets were booked on Oct 27 2016, Booking Id : 317204
Cancelled on Nov 10 2016. I was not informed about how much money will be charged as per cancellation.

A Person named Sitaram called from Noida office and told me 6 hours after cancellation that I'll be charged Rs 26000 in total. This is insane and a frustrating experience. My contacts from Jet airways were very clear that Jet airways do not charge this much cancellation charges.

I checked the PNR number on Jet Airways site and its coming non-existing now. cheapticket.in is still showing that cancellation is under progress.