[Resolved] Cheapticket.in / Airtickets India — amount deducted but no ticket

Prashant Iyer

from Kalpetta, Kerala

Website:

cheapticket.in

I booked a flight from the portal (Rs14616). Its status showed pending.
After some 5-10 mins, I got another mail asking for additional amount owing to fare hike. I also made the additional payment.(Rs 2560)
However, I did not get any confirmation post additional payment.
I mailed customer care, reached via FB. I also tried calling their customer care number which is unresponsive.
Please help.

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Dec 14, 2018

Complaint marked as Resolved

I got the confirmed tickets. I'm closing this However, my experience was not very good. 1. Unresponsive customer care 2. Unreasonable fare hike...They set the status as pending and then send another mail for extra amount due to "Fare difference". Upon checking the airline site itself, I got to no there is no hike. They are simply charging more. I ended up paying Rs.2500 more when comparared what I would have to pay had I chosen via airline portal iteself. 3. From the reviews, many people complain same. Not impressed and will not opt for them again.

CheapTicket.in / AirTickets India customer support has been notified about the posted complaint.