| Address: | Gautam Buddh Nagar, Uttar Pradesh | | Website: | cheapticket.in |
I booked 2 tickets on 25th Sep travel - madurai to delhi on 14th Jan, 2019. The amount got deducted from my account but then after some time i got a mail from them saying that flight is fully sold out and we cant book your flight from 25th Sep till now they are allowing users to book tickets on same flight but at a higher price. And then when i asked them for a reason why are they still allowing to book and why are they not processing my booking then they are not providing me any update and just replying me with a one liner that flight is fully sold out.
On 25th Sep same flight was available on other websites too at same price but now the fares have increased.
Customer care is also not picking up any calls and just because of the issue within there server or team i have to bear such a loss and they have kept my not for 7 days for no reason.
Resolution - I want cheap tickets to refund me with the additional amount as per the fare difference on 25th and with what is now or to get my tickets confirmed at the same price. And also for keeping my 10500 amount with them for no use i want a compensation of same amount as a penalty on the website so that they do not mislead any one else in future.
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