Cheapticket.in / Airtickets India — i purchased 5 tickets to florida and given incorrect flight, charged to fix problem they caused

Address:	12542
Website:	Cheap Tickets

I want a refund of the difference between the original cost of the tickets and the added fees added by cheap tickets. I will contact federal trade commission to report this misconduct if no resolution is found. Unacceptable to pay more for same flight. I appreciate any effort made to resolve this issue, i understand that others have had similar experience to mine and this must be remedied.

Dear mr. Liano:

I apologize for our delay in responding. We're experiencing a higher
Volume of e-mail than normal and we're working on responding as quickly
As possible.

I'm sorry, this cannot be resolved via email. Please call us for
Assistance with this request. Our phone number is[protected]Us
And canada). Our international phone numbers can be found at the
Following link: http://www.united.com/web/en-US/content/Contact/reservations/default.aspx

Regards,

Susan hernandez
United.com web support

*

For more information, please visit
http://www.united.com/web/en-US/content/Contact/default.aspx

Original message follows: —

Monica,

We did contact them, they stated that they are not responsible for
United flight times listed. Therefore i expect since your airline is
Responsible for who it allows to act as an agent, in this case the huge
Company cheap tickets, that you will and can do something about how they
Represent your company. I have the option of contacting the federal
Trade commission, in order to report this type of conduct. I had to pay
300 dollars more for the same flights i wanted in the first place. Not
To mention i have not paid for my luggage space on the plane yet either.
I have contacted the federal trade commission in the past on issues
Similar to this issue and have received a positive response from the
Commission in a very timely basis. I won't hesitate to do the same this
Time. This is unacceptable conduct for an airline to use an agency who
Makes a profit from your company and then claim flights are not your
Responsibility.

Gary l liano

— original message —
From: geninfo
To: gspot107
Sent: wed, jul 26, 2017 9:28 am
Subject: re: fares/pricing (Kmm46067574v70567l0km)

Dear mr. Liano:

I apologize that we were unable to respond to your email earlier.
Because of recent overwhelming demand, we have been unable to respond to

Our customers as quickly as we would like. We appreciate your patience
As we work to improve our efficiency and response time.

For immediate concerns, we recommend calling our customer contact center

At 800.864.8331. Our international telephone numbers can be found by
Clicking "contact us" at the top of any screen at united.com or using
The following link: https://www.united.com/web/en-US/content/contact/reservations/default.aspx

As your tickets were purchased through a travel agency, united was not
Involved with the booking process. If any errors were made, please
Contact your travel agency for assistance with the corrections.
We look forward to welcoming you on board.

Best regards,

Monica reese
United airlines

Original message follows:
—

Submitted: 7/16/2017 7:51:12 am
Remote host: 67.250.252.46
User agent: applemac-safari
Signed in: no

Name: gary l. Liano
E-mail address: [protected]@aol.com
Home phone number:[protected] united states
Business/other phone number:[protected]
Address type: home
Address:
Po box 666
Marlboro, new york 12542
United states

Mileageplus number: none

United ticket number :[protected]

Subject: fares/pricing
Reply: not applicable

Message: i was planning on using jetblue from newark to rsw for
Vacation/business with my family of 5. When i first booked the price was

1172.00 then after i changed to 8 am flight it was 1285.00, i added my
Information and read the insurance wavier etc, pressed purchase ticket
And when i received my confirmation it had the incorrect flights. I
Immediately called and was told to fix the issue it would cost me 500
More, then the agent agree to 259 more, by the time i was done the same
Exact plight i originally was trying to book cost me over 3oo dollars
More then budgetted, plus i still need to pay for luggage when i get to
Airport. This is outrageous and a scam. I know what flights i selected
And for the system to change my flights and then agents to tell me that
I know have to pay more for same flights is a scam and the federal trade

Commission needs to be aware. I would like a credit back to the
Original
Cost of 1172.00, i am very unhappy with your airline service.

Flight number: 0366

Flight date: none

Approximate departure time: anytime

Origin: new york/newark, nj, us (Ewr - liberty)
Destination: fort myers, fl, us (Rsw)

Airport: fort myers, fl, us (Rsw)
Date: none