Chennai Airport — Misbehavior by parking authority at Chennai airport parking exit

Address:

Chennai, Tamil Nadu, 600061

Unable to upload snaps due to huge file size

Dear Sir / Madam
I would like to bring your attention in Shameful incident happened in the exit of Chennai airport parking by your Toolgate person along with his support staff.
I entered from Chennai airport parking E5 gate at 21:08 and exit from X5 gate at 21:24 total ellapse time is 16 minutes . I was aware that only 10 Mins is free. Pl refer the parking slip.
Toll gate person was asking me to pay Rs 150 as it is more than 10 Mins (at that time is was 13 Mins). I requested him that it is just only 6 mins gone and also I have not parked my vehicle just entered to pick guest and exiting. But the toll gate person did not agreed and saying that this is a rule. And started having discussion for around 2 Mins. This was a well mannered discussion between myself and X5 Tollgate person and I understood that this is the process and I agreed to pay. Suddenly another person (see snap) came in between and locked my Car Front Wheel (Snap attached.) saying that you have wasted my time and said I can do anything and locked my front wheel and left away with the keys.
I was agreed to pay before locking the wheel. X5 Toll gate person (Snap attached) saw all those and keeps silent. Meanwhile I paid the Parking charges Rs. 150.00. Still person was not available. After requesting with tool gate person the person came back after 5 mins and unlocked the vehicle saying that I can even lock your vehicle overnight. My self and my Guest was shocked to see this king of behavior by airport parking person (Pl see the snap shot attached)
I feel this is a shameful incident in airport authority premises after paying the parking charges. These kind of incident will spoil your reputation, if you don’t take any action.
I am attach screen shot of
1. Parking slip,
2. Tollgate person,
3. Another authority person (Misbehaved by him),
4. Car locked snap
Also, So many people has posted complaint in http://www.complaintboard.in/complaints-reviews/chennai-airport-l152462.html

Thanks

Sridhar
M [protected]