Chennai Super Kings — Tshirt ordered right before the ipl, still havent received the tshirt, nor the money, no mail response

Address:	Chennai, Tamil Nadu, 600105
Website:	chennaisuperkings.com/index/index.aspx

Hello,
I ordered an CSK Tshirt in their wesbite just before the IPL.
I still havent got the Tshirt nor the Cash back.
Have sent them N number of Mails and calls no response.
This is not the way to be handled that too from a such big company. I am going to lodge a complaint and Sue them. Kindly help.

Chennai Super Kings Shopping Order Confirmation
April 05, 2015
Order #:[protected]

Dear ram kumar P,

Thank you for shopping at www.chennaisuperkings.com. We have received your order, and it will be processed as soon as possible.


Please be sure to:


Review your purchase details.
Print this email & save for your records.
Read the instructions and policies listed below.
Follow the instructions for delivery of the goods.

Order Information

OrderDate : April 05, 2015 Order # :[protected]
Shipping Details
Name ram kumar P
Address 72c Chesney town house, c n c road, ethiraj salai, Egmore
City Chennai
Pincode 600105
State Tamil Nadu
Country India
Mobile/Phone [protected]

Online Purchase Information.

Product Product Name Product Code Size Price Quantity Amount
MENS OFFICIAL FAN JERSEY CSKMOJC-L Large 495.00 1 495.00
Sub Total(Inclusive of Tax) : 495.00
VAT(5%) : 24.00
Shipping Charges : 50.00
Bank Charges(2%) : 11.00
Total Amount : 556.00

This confirmation only indicates that your transaction has been processed successfully.


Thanks & Regards,
ChennaiSuperkings.


STORE MERCHANDIZING INSTRUCTIONS & POLICIES - IMPORTANT INFORMATION :

1.All store items are in Indian Currency. Online store and availability are subject to change at any time. A confirmation receipt will be issued upon full payment

2. Colours and shades as seen on the photograph might vary marginally on the real piece; Store items purchased can’t be returned, refunded nor exchanged

3. Online purchases may only be purchased by the owner of the credit card.

4. Maximum quantities of items purchased per order may apply.

5. All Chennai Super Kings Merchandise Orders will be delivered within 7 working days.

6.Chennai super kings is not responsible for the delay caused due to non availability of buyers at home.
7. Deliveries are currently available for locations in India only.

8. For any questions, please contact [protected]@chennaisuperkings.com with the topic as the subject.


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