I ordered an CSK Tshirt in their wesbite just before the IPL.
I still havent got the Tshirt nor the Cash back.
Have sent them N number of Mails and calls no response.
This is not the way to be handled that too from a such big company. I am going to lodge a complaint and Sue them. Kindly help.
Chennai Super Kings
Shopping Order Confirmation
April 05, 2015
Dear ram kumar P,
Thank you for shopping at www.chennaisuperkings.com. We have received your order, and it will be processed as soon as possible.
Please be sure to:
Review your purchase details.
Print this email & save for your records.
Read the instructions and policies listed below.
Follow the instructions for delivery of the goods.
OrderDate : April 05, 2015 Order # :[protected]
Name ram kumar P
Address 72c Chesney town house, c n c road, ethiraj salai, Egmore
State Tamil Nadu
Online Purchase Information.
Product Product Name Product Code Size Price Quantity Amount
MENS OFFICIAL FAN JERSEY CSKMOJC-L Large 495.00 1 495.00
Sub Total(Inclusive of Tax) : 495.00
VAT(5%) : 24.00
Shipping Charges : 50.00
Bank Charges(2%) : 11.00
Total Amount : 556.00
This confirmation only indicates that your transaction has been processed successfully.
Thanks & Regards,
STORE MERCHANDIZING INSTRUCTIONS & POLICIES - IMPORTANT INFORMATION :
1.All store items are in Indian Currency. Online store and availability are subject to change at any time. A confirmation receipt will be issued upon full payment
2. Colours and shades as seen on the photograph might vary marginally on the real piece; Store items purchased can’t be returned, refunded nor exchanged
3. Online purchases may only be purchased by the owner of the credit card.
4. Maximum quantities of items purchased per order may apply.
5. All Chennai Super Kings
Merchandise Orders will be delivered within 7 working days.
6.Chennai super kings
is not responsible for the delay caused due to non availability of buyers at home.
7. Deliveries are currently available for locations in India only.
8. For any questions, please contact [protected]@chennaisuperkings.com with the topic as the subject.
ALL SALES ARE FINAL
Thanks again for shopping with www.ChennaiSuperKings.com !
Disclaimer: The above email message sent by www.chennaisuperkings.com, and all its corresponding responses or related emails are for the sole use of the intended recipient(s) named in the respective emails. The emails may contain confidential and or privileged information. Any unauthorized review, use, disclosure or distribution of these emails is strictly prohibited. If you are not the intended recipient, please notify the sender by reply email promptly and destroy all copies, including without limitation all electronic or printed versions, of this message.
Chennai Super Kings customer support has been notified about the posted complaint.