[Resolved]  Chennai Telephones — landline not working

Dear sir, i am Gopinath from thirupporur ihave been using BSNL landline and broadband for more than 5 yrs my number is[protected]. I have recently changed my broadband plan from 250 home plan to 950 ULD.For the past twenty days my landline is completly dead and because of that am not getting proper internet connection due to failure of DSL link.I have already registered a complaint online as well as i made a complaint to our area telecom office.The technical persons came and checked the cables and said the cables are dead completely and we cannot do anything.But internet connection and landline is essential for us because i use to send and receive a lot mails to my office.Because of this problem there is lot of interruption in my work.i have received my recentbill which carries an amount of Rs-1124/-.Its human nature to think why should we pay for the service not rendered am not an exception for this .so i kindly request you to take this problem to your kind consideration and provide me a solution as early as possible with needful.if you want to clarify anything you can ring me at-[protected]. -- gopinath
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Aug 14, 2020
Complaint marked as Resolved 
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    Thirupporur
    India
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