| Address: | Store Address: Office No 13, Cardinal Gracious Rd, Mota Nagar, Andheri East, Mumbai, Maharashtra 400059 Country: India. | | Website: | chocotown.in |
Hi I placed order for a Davidoff coffee gift set on chocotown.in and I made an online payment of Rs. 950 ( Rs 800 for the product and Rs 150 as extra charges for delivery). I got the message from my bank that my payment is successful and that the amount has been debited from my account towards chocotown.in however I did not get any order confirmation or acknowledgement from chocotown.in. I tried to find their contact details to know the status of my order and this is what I found on the website-
Contact Info:
Phone No: +91 [protected]
(Monday to Saturday: 9am to 7pm)
Email: [protected]@chocotown.in
Store Address: Office No 13, Cardinal Gracious Rd, Mota Nagar, Andheri East, Mumbai, Maharashtra 400059
Country: India.
I first tried to reach out to them on the email address provided and I was shocked to learn that this email address doesn't exist (please refer the screenshot I attached). Then, I tried calling them and again I got to know this phone number doesn't exist.
When I looked into more on Google I found there are already hundreds of consumer complaints submitted against this website and I am really disappointed about the fact that how come this website is still active and running despite these many complaints against it. I really want to see this business shut down and the owner to face the consequences for this. I am attaching the screenshots as well.
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