Chupchaplelo — Mobile not working

Address:	Pune, Maharashtra, 412105
Website:	www.chupchaplelo.com

My order id=oid400312
I was receive mobile from cod basis. But found mobile not in working condition. So i was compalint to chupchaplelo company on dated wed, may 18, 2016 at 12:58 pm and will continously followed from last 15 days. But still product not replace or refund. And reply given from customer care
(As we see your product is ok not a damage condition so as mentioned on the product page we can take return of this product only in the condition of damage and wrong product delivery.)
Customer care no. @ [protected], + (91)-[protected]
Mail id @[protected]@chupchaplelo. Zohosupport.com

Regards,
Tushar.