Chupchaplelo — Not ready to return

Address:	Vadodara, Gujarat, 390008
Website:	www.chupchaplelo.com

I ordered a mobile phone from chupchaplelo.com. It was a multimedia handset. Though much information wasnt provided about the product but there was a picture. So i ordered it assuming ill get as shown in the pic. However, they sent me a different model which was not at all similar to the picture. Plus there was written that this product included facebook watsapp etc which is wrong. It does not have any. Neither it supports. I talked with them over the phone via emails and they said its a right product and we will not accept it back. Over the phone they said we will not entertain this complain and the only medium is via email. I want my money back. Please let me know anything can be done for this. Thank you
Uploading the website pic and the actual product pic.