[Resolved]  CIBIL — citibank missusing the cibil

Address:

New Delhi, Delhi

Sir, I am using a creadit card last year i made a cellphone purchase of 40k approx and there was a cash back scheme of rupees 5600 approx. Bank didn't provided me cash back saying scheme was on 6 month emi not 9 month emi. but sir there was no such thing mentioned in the campaign i have been shown. I even ask citi to convert my emi to 6 or even 3 month but provide cash back but they refushed . i even asked them to provide alternate offer where i can spent 1lakh ruppees at max and can get similar cash back but they refushed. Now they are keep on adding late payment charges on this and not settling. I asked them to cancel the card but they didnot follow my continous request of card cancellation for 6 months. Now they are threatning me for cibil and other actions.