[Resolved]  CIBIL — Wrong Credit Report preparation and not providing correct one

Address:New Delhi, Delhi

I purchased my credit history report from cibil on 9 Sep which was totally wrong. Even my personal details were also not correct. I contacted cibil and told what is wrong and what needs correction, but they replied that they need all details from me otherwise they will not correct it. After multiple follow-ups with them I got response that reports are being correct and it will be sent to me within 1 or 2 days. Every time when I call them, they give the same answer. It had been around 1.5 months now but I have still not get the correct report. I needed the funds urgently and I am too much frustrated because of these silly error made by cibil. They will not take any responsibility of my losses. I am getting stressed because of the, so writing to you. I hope you will help me to resolve the issue. They said that banks have provided the wrong information, but when I contacted some of the banks listed on my cibil report the refused to have any relationship with me. Those Banks does not have any of my information. So how they can provide wrong information to cibil. I am totally frustrated now and it is a mental harassment to me. My details can be found using me email address [protected]@yahoo.com. Hope to see a positive response. Thank you. Rakesh Kumar +[protected] Delhi
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

1. Consumer pays for the wrong services.
2. Suffer because of the errors made by cibil.
3. Seek correct information from consumer instead of internal corrections.
4. Always holds banks for wrong information even it is cibil operational issues.
Dear Sir

We have replied to your query vide email dated October 27, 2014.

For any more information, kindly write to us online by visiting the following url on our website:http://www.cibil.com/contact-us

We would further like to advise you not to divulge personal / financial information on public forums.

Regards
Hello!

Does your loan got rejected due to error in your credit score of banks. Illegal loan accounts/credit cards have been reported in credit report. Facing problem in getting loan from banks. Contact for credit report consultation.


Thanks & Regards,
Bharat Kumar, FCRA Certified (USA)
91.[protected]

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