| Address: | 9 jaywanti niwas, nardas Nagar, Pandav kund, 400078 |
Today on 7th Jan 2020 i have made payment through HDFC NetBanking of rs 349 from airtel app only. My money got deducted but recharge not done. I got below message
Thanks for paying Rs.349.00 from A/c XXXX9302 to CITRUSAIRTEL via NetBanking. Call [protected] if txn not done by you
My contact number [protected] ( done recharge for this number only
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We wish to inform you that we are not able to trace the transaction with the provided details. Request you to provide below mentioned details for us to help you further :
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team Citrus