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VISHNU PARAB
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted but recharge not done

Address:9 jaywanti niwas, nardas Nagar, Pandav kund, 400078

Today on 7th Jan 2020 i have made payment through HDFC NetBanking of rs 349 from airtel app only. My money got deducted but recharge not done. I got below message

Thanks for paying Rs.349.00 from A/c XXXX9302 to CITRUSAIRTEL via NetBanking. Call [protected] if txn not done by you

My contact number [protected] ( done recharge for this number only...
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R
Raddewadgi
from Yarada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge txn id 181014411907

Address:Gulbarga, Karnataka, 585222

With reference to airtel mobile recharge txn id[protected] of rs.509/- has not been completed, i. E the amount of rs.509 deducted from my account through netbanking on 14th oct 2018 but i have not recieved the airtel talk time on mobile, kindly look into this matter and resolve the issue at the earliest by today.
Thanking you

Best regards
Rajkumar. S. R...
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